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Sympana Connector

Connect your stack and voice AI to GoHighLevel.

One connection for calls, bookings and follow-up. No code required.One connection for calls, bookings and follow-up. No code required.

Install Connector Documentation (opens in a new tab)

Trusted by over 3,000 agencies.

What it is

What is Sympana Connector?

Five calling platforms. One connection to GoHighLevel.

Calling platforms

Sympana Connector
Synced
  • Contacts and leads
  • Book, reschedule, cancel
  • Each lead’s time zone
  • Workflow triggers
  • Call data and summaries
Retell AI, Vapi, Anyreach, Smallest AI and SigmaMind are calling platforms. Each connects through Sympana Connector to GoHighLevel. In GoHighLevel, Connector works with contacts and leads; booking, rescheduling and cancelling appointments; each lead’s time zone; workflow triggers; and call data and summaries.

Three steps to your first call.

  1. Install Connector

    Add it to your GoHighLevel sub-account.

  2. Connect your agent

    Link your voice provider, calendar and workflow.

  3. Test a contact

    Check the call and booking before going live.

Inside your workflows

The triggers and actions behind every call.Every call, connected.

We connect your calls, contact details and next steps inside the GoHighLevel workflows you already use.

Example workflow

After the call

  1. Call Completed

  2. Save the call detailsSummary saved

    Add the summary and recording URL to the contact notes.Notes and recording in your CRM.

  3. Choose the next stepFollow up

    Route the contact by appointment outcome.

    Booked

    Confirm the booking and update the pipeline.Confirm and update.

    Not booked

    Follow up and notify your team if needed.Follow up.

  • Before the call

    Start with the right contact details and local calling hours.

  • During the call

    Book appointments and update the contact as you talk.

  • After the call

    Save the call details and start the next workflow.

Pricing · USD

Tools included with Sympana Connector.

Starter Tier pricing

$0.005 per paid trigger

  • Most CRM and calendar actions are free

Pay per trigger. No monthly Connector fee.

Only Place Call and Get Call Data are paid. Provider charges are separate.

Install Connector

Pre-built automations

Workflows, ready to use.

  1. Pipeline stage, then a call

    A lead moves to a pipeline stage. After a wait, Drip Mode paces the calls and the agent places them.

    Workflow overview
    1. Pipeline Stage Changed
    2. Wait
    3. Drip Mode
    4. #1 Place Call
    View full workflow

  2. New lead, first call

    A form or Facebook lead comes in. Three minutes later the agent places the first call, and the lead moves to the Call stage.

    Workflow overview
    1. Form or Facebook lead
    2. Wait 3 Min · Concurrency Limiter
    3. #1 Place Call
    4. Move to Call · Add Tag (Called)
    View full workflow

  3. Booked, so the calls stop

    An appointment is booked. The lead is tagged Booked and taken out of the calling workflows.

    Workflow overview
    1. Appointment booked
    2. Move to Booked Appointment
    3. Add Tag (Booked)
    4. Remove from calling workflows
    View full workflow

  4. Abandoned checkout

    Someone leaves a checkout. After a wait, the agent calls them and the opportunity moves to Call In Progress.

    Workflow overview
    1. Abandoned Checkout
    2. Wait
    3. #1 Place Call
    4. Add Tag · Move to Call In Progress
    View full workflow

  5. After every call

    Every finished call starts this one. It sorts inbound from outbound calls, finds the contact and lines up the next attempt.

    Workflow overview
    1. Call Completed
    2. Inbound or outbound
    3. Find the contact
    4. Follow up by day and time
    View full workflow

Swipe to explore

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Full workflow

Loading workflow…

Product FAQs

Connector, explained.

Sympana Connector is the GoHighLevel marketplace app that connects Retell AI, Vapi, Anyreach, Smallest AI and SigmaMind to your CRM. With Retell AI or Vapi agents, you can place AI calls, book appointments and sync call data inside your workflows, without writing code.

Sympana Connector connects GoHighLevel (full integration) with Retell AI, Vapi, Anyreach, Smallest AI and SigmaMind, and works natively with Sympana CRM. Check the supported action and configuration for your workflow.

Starter Tier pricing is a flat rate of $0.005 per paid trigger. Place Call and Get Call Data are the paid triggers; the other listed contact and calendar actions are free. There is no monthly fee. Just pay per trigger.

No. Connector trigger fees are separate from the charges for your voice platform, phone service and other providers.

You can install Sympana Connector in a day, with no engineers and every tool available from day one. A typical calling and booking workflow is live in under a week.

No, not for Retell AI or Vapi agents. Connector's tools for them are prebuilt, so your team can set up AI calling in GoHighLevel without engineering support.

Yes. Sympana Connector places outbound calls and also supports inbound calls: for example, an AI receptionist that checks your calendar in real time and books appointments directly inside GoHighLevel.

Use Sympana Connector’s Call Completed trigger in a GoHighLevel workflow. It gives you the data from the finished call so you can write the summary to the contact, tag the outcome, move a pipeline stage or start a follow-up immediately.

Ready to connect?

Install Connector in your GoHighLevel sub-account.

Install Connector Documentation (opens in a new tab)